NOTICE: Concealed Leak Insurance website will cease to accept new and renewal of insurance policies effective 28 February 2019

Concealed Leak Insurance was an initiative developed in conjunction with Queensland Urban Utilities and Willis Towers Watson to offer customers the ability to protect themselves from the cost of concealed water leaks.

We wish to advise that effective the 28th February 2019 Concealed Leak Insurance is no longer available for renewal or purchase following being withdrawn from the insurance market by the insurer, QBE.

We confirm that Concealed Leak Insurance policy holders with a current policy will still be able to access the benefits under the insurance policy for the remaining insurable period, as listed on your insurance confirmation certificate.

Queensland Urban Utilities wishes to confirm that their customers will be able to apply for financial assistance for excess water consumption from Queensland Urban Utilities concealed leak financial assistance policy. Further details can be found here..

We would like to thank Queensland Urban Utilities and customers for the support given to the Concealed Leak Insurance program since its inception in 2016.